We are currently looking for an SAP Support Specialist to join a project with a global end client of ours.

Start: ASAP

Duration: 12 Months initial contract

Location: Remote

Languages: English and French speaking

Type: Contract/Freelance

Role/Responsibilities

Provide SAP support and maintenance, resolving complex incidents and service requests in line with SLA/KPI targets
Deliver technical consulting and propose effective solutions for complex or atypical issues
Manage and monitor tickets via GLPI, including logging, tracking, and timely resolution of requests from multiple channels
Collaborate with IT support teams and stakeholders to ensure high-quality service delivery and system performance
Contribute to continuous improvement by enhancing processes, workflows, and support procedures
Communicate professionally with users and clients, delivering support, training, and maintaining strong relationships
Support operational efficiency initiatives and assist team leadership with coordination and capability development when required

If you're interested in this opportunity please click apply!